The Role of Approved Contractors
The NICEIC maintains a roll of Approved Contractors that have been assessed and are competent in carrying out electrical work acccording to the requirements of BS 7671: Requirements for Electrical Installations (formerly the IEE Wiring Regulations). Approved Contractors must also comply with the electrical safety requirements of any other applicable British Standard Codes of Practice, such as those for fire alarms and emergency lighting.
The NICEIC maintains a roll of Approved Contractor's that it has assessed as complying with the Council's rules. The initial assessment covers a representative sample of the contractors' electrical work, their premises and documentation, and the competence of their key supervisory staff. Once contractors become NICEIC Approved Electrical Contractors, they are reassessed every year by one of the Council's 53 Area Engineers to confirm that their business and the technical standard of their electrical work continues to comply with the Council's rules. If any serious breaches of NICEIC rules are found, the contractor is required to take corrective action and is then reassessed. In exceptional circumstances where a contractor contionues to breach the rules, the contractor is removed from the roll.
Complaints and Guarantee of Standards
If a specifier is not satisfied with the technical standard of an Approved Contractor's electrical work, the NICEIC offers a complaints resolution service. the NICEIC expects its Approved Contractors to provide quality services to customers so, subject to certain limitations and conditions, we endeavour to resolve all complaints about the technical standard of their electrical work, the customer can make a formal complaint to the NICEIC. All complaints falling within the scope of the NICEIC complaints procedure will be investigated and where a complaint is substaniated, the deficiency will be rectified at no additional cost to the specifier.